Frequently Asked Questions
Everything you need to know about our signature argan oil-infused care.
Are Moroccanoil products safe for color-treated hair?
Yes, all Moroccanoil products are formulated to be safe for color-treated hair. Our shampoos and conditioners are sulfate, phosphate, and paraben-free to prevent color fading and maintain hair health.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our official website. Items must be in their original packaging and at least half-full to be eligible for a refund.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery times vary by destination and are calculated at checkout based on your local customs regulations.
Is the Argan Oil used in your products sustainably sourced?
Yes, we are committed to sourcing only the highest quality Argan Oil through sustainable practices that support the local communities in Morocco where the nuts are harvested.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer buy-now-pay-later options through Klarna and Afterpay in select regions.
